Frequently Asked Questions

Cumberland Lodge Fellow Martha Beard answers some frequently asked questions during a tour of Cumberland Lodge

Find out the answers to some of our most frequently asked questions below.

Please feel free to contact Sarah, Alison, Beth or Nicky in our Meetings & Events team on 01784 220521 with any further queries. We will be happy to help.

Location

Where is Cumberland Lodge?

Cumberland Lodge is in Windsor Great Park. It is easily accessible by train, road or rail. It is only a short drive from three railway stations – Egham, Windsor & Eton Central and Slough. These stations offer fast regular connections via London Waterloo, London Paddington and Reading.

We are just 27 miles from central London, but set in extensive parkland surroundings, with free parking on site. We are 20 minutes’ drive from Heathrow Airport, and within 15 minutes of the M25, M4 and M3 motorways.

For full directions on how to find us, please look at our location page.

Where is the nearest train station?

Egham station is the closest station and we are a 10-15 minute taxi ride from there. We are also only a 20-minute taxi ride from Windsor and Eton Riverside station.

What is there to do at Cumberland Lodge and nearby?

Cumberland Lodge is tucked away within hundreds of acres of parkland, close to many popular attractions, including The Long Walk with spectacular views of Windsor Castle, Savill Garden, Virginia Water, and LEGOLAND. We are within walking distance of Guards Polo Club, and a short drive from Ascot Racecourse.

There is plenty to do, in and around the Lodge, during your stay. Find out more about the surrounding park here.

Where can I find out about your rates?

We offer both 24-hour and day-delegate rates, which vary depending on the type of organisation you are from. Please contact us for more information.

Facilities

How many bedrooms do you have and how many guests can you accommodate for events?

We have 58 en-suite bedrooms available for guest accommodation, which can sleep up to 95 overnight guests, including a self-contained Georgian house that comfortably sleeps up to 11 people and offers meeting room capacity for up to 36.

We offer conference, meeting and event spaces of all sizes, with a range of different layouts, according to guest requirements. Our largest conference room, Flitcroft, can hold up to 100 guests, with four breakout and seminar room options, and our largest dining room seats up to 90 guests. Inside the main Lodge, up to 25 people can meet in the Amy Buller Library.

Our outdoor woodland seminar space can accommodate up to 30 people.

For full room capacities and specifications, please visit our Buildings and Facilities page.

How accessible is Cumberland Lodge? Are there facilities for guests with special requirements?

We have two en-suite bedrooms that are suitable for guests with physical impairments or special mobility requirements. We also have an access lift and there is a hearing loop in our main conference room.

If you have any questions or special requirements for your visit to Cumberland Lodge, please contact our Meetings & Events team. We will be happy to help.

Why is Cumberland Lodge known as a ‘low-tech’ country retreat?

Cumberland Lodge is renowned as an inspiring venue that stimulates open dialogue and creative thinking. We encourage guests to take a break from mobile devices and televisions during their stay, and to enjoy the time and space to reflect, regroup, and relax with colleagues and fellow event participants.

Our extensive parkland surroundings help you ‘get away from it all’ and re-energise, whilst our buildings and facilities offer a range of relevant technologies to ensure that interaction and virtual participation are available in all conference sessions and meetings.

Is there free WiFi?

Complimentary WiFi is available throughout the site.

Is there car parking?

There is ample free parking at the front of the main Lodge, including spaces reserved for Blue Badge holders by the front door, and a smaller number of spaces outside The Mews Conference Centre. Unfortunately, we cannot currently offer EV charging facilities.

Have you got any facilities for babies and toddlers?

We have family-friendly rooms that can accommodate babies and toddlers; please speak to your group organiser first, or contact our Meetings & Events team to find out more. We have highchairs in our dining rooms and there are baby-changing facilities within the accessible bathroom on the ground floor of the Lodge.

Booking

Can I stay the night before or after my conference?

You may be able to, depending on our availability, during weekdays. Please contact us in advance for more information.

Can I book a room to stay at Cumberland Lodge?

Most of our guests stay at Cumberland Lodge whilst attending an event or conference, but Groom’s House (a seven-bedroom, self-contained Georgian house) is available to book for private family gatherings or short leisure breaks on selected dates.

Please enquire for further details about availability and rates.

Is Cumberland Lodge available for commercial film hire?

Cumberland Lodge is in demand as a film location, offering a wide range of spaces and period features, both indoors and outside. All enquiries about filming at Cumberland Lodge should be directed to Film Fixer by contacting cumberland@filmfixer.co.uk or calling 0203 904 4545.

Can I bring my pet?

We are unable to accommodate any pets on site, but assistance dogs are very welcome (please notify our Receptionist on arrival).

How does Cumberland Lodge approach safeguarding?

We take safeguarding seriously at Cumberland Lodge. Our Board of Trustees approved a revised Safeguarding Policy in 2023. We adopted it in accordance with statutory guidance and undertake to:

  • endorse and follow all national and local safeguarding legislation and procedures
  • provide ongoing safeguarding training for all relevant workers, and regularly review our operational guidelines
  • ensure that our premises meet the requirements of the Equality Act 2010 and all other relevant legislation, and that they are welcoming and inclusive
  • support the Safeguarding Coordinators in their work and in any action they may need to take in order to protect children and adults with care and support needs.

Our Safeguarding Policy Statement is available to download in PDF from our Policies and procedures page.